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Contact Us

Get in touch with our team. We're here to help you with any questions or concerns.

Get in Touch

Email Us

Send us an email and we'll respond within 24 hours.

hello@billetu.com

Call Us

Speak with our customer service team.

+225 27 22 54 57 57

Visit Us

Come visit our office in Abidjan.

II Plateaux, en face de l’ENA, Lot 170, Ilot 16, Section KX, Parcelle 81, Immeuble Agence MOOV en face de l’ENA, 1er étage, Appartement A7

Business Hours

Monday - Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

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Frequently Asked Questions

How do I book a ticket?

You can book tickets online through our website or mobile app. Simply select your departure and destination cities, choose your preferred date and time, and complete the payment.

What is your cancellation policy?

You can cancel your booking up to 2 hours before departure for a full refund. Cancellations made less than 2 hours before departure are subject to a 50% cancellation fee.

What are the luggage restrictions?

Each passenger is allowed one carry-on bag and one checked bag up to 20kg. Additional luggage can be purchased at the time of booking.

What payment methods do you accept?

We accept all major credit cards, mobile money (Orange Money, MTN Money), and bank transfers. Payment is secure and processed instantly.